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About This Project
The main reason for launching this crowdfunding campaign on Indiegogo is the high cost of research and development, mold making, and material procurement for the WIN Mini edition. All funds raised will be invested in the mass production of this product. We believe that this product will impress all handheld game enthusiasts and that it will be the preferred choice for PC gamers for a long time to come. We hope that you can support this project. Let's work together for gaming!"
About Us
We are a company based in Shenzhen, China, specializing in handheld gaming and office equipment. GPD is our brand, which stands for GamePad Digital, inspired by the founder's idea of creating a gaming product. GPD is committed to providing personalized products and services to our users.
Acknowledgments!
Firstly, we would like to express our gratitude to all the users who have participated in our product crowdfunding campaign. It is your continued support that has driven us to continuously improve our products. We would also like to thank all the gamers who have participated in this large-scale crowdfunding campaign. Without your trust and support, this product would not have been mass-produced and released.
Frequently Asked Questions And Answers
1. Does the raised fund include the import tariffs when the product arrives in the destination country?
The raised funds include international express shipping and remote area surcharges, but do not include import tariffs that may be incurred when entering the destination country. Generally, a 21% import tariff will be levied when entering European Union countries; about 10% import tariff will be levied when entering Japan; if the product value exceeds $800 when entering the United States, import tariffs may be incurred. Import tariffs in other countries may be higher.
2. What after-sales services do users who participate in crowdfunding enjoy?
Crowdfunding users and users who purchase the product after it is officially released enjoy the same warranty rights. If you are not satisfied with the product, you can return it within one week of receiving it, but the return cost will be deducted from the shipping cost incurred when the product was sent to you.
Please note that you will be responsible for the return postage and packaging costs. When shipping, please use the local postal express service. Other international logistics may incur import tariffs in China, which are equivalent to 20% to 30% of the value of the product, and GPD will not bear these costs.
3. What happens if the crowdfunding campaign does not reach its target amount?
If the crowdfunding campaign does not reach its target amount, we will still deliver the rewards. At the same time, we will seek other financing channels to ensure smooth research and development and mass production. We hope that gamers who love this handheld device will continue to follow the latest developments of the project.
4. What should I do if my question has not been answered in a timely manner?
If your question has not been answered in a timely manner, please refer to the following contact information:
For technical questions about the product during and after the crowdfunding process, or if you encounter quality issues after receiving the product, or if you want to return the product, please send an email to Kendyz@gpd.hk
For inquiries about distribution or agency issues, please send an email to Sales02@gpd.hk
Please make sure to use the email address you provided in your crowdfunding order when sending an email, as our staff will respond to your inquiries accordingly.
Statement
Indiegogo supporters will receive the rewards first.
The product specifications may change during the crowdfunding process to ensure that the product is perfect. If there are any changes in the specifications, we will promptly notify everyone in the "Updates" section of the crowdfunding page.
This product provides international certifications such as CE-RoHS, FCC, CCC, JATE, MIC, etc.
We will try our best to deliver the rewards within the agreed time. However, if there are delays in delivering the rewards due to supply chain and quality control issues, we seek your kind understanding.
