Providing you have a customer associated inquiry (there is: support@bleen.com). If you have a question that is not listed in the FAQ or in the campaign itself, please write the word “Question” in the subject line of your email. Emails including “Question” in the subject line will be reviewed as priority.

Delivery of perks listed on this page is subject to the best efforts of the team and similar to other crowdfunding campaigns not guaranteed. This disclaimer has been added to set reasonable expectations for our funders.

Please note that any crowdfunding contributions are considered final, we do not offer refunds or product returns.

© 2014 Bleen Inc. All rights reserved. The information published herein is provided “as is” and is subject to change without prior notice.

FAQ

Q: It looks too good to be true. Is this for real?

Although it looks like a future technology, we have proved the concept and are ready to finish the development and create the final marketable product. We've got a real chance to finalize the development of a new exciting product that enables everyone to watch 3D content in spatial quality and bring it to the market.

Q: Why did you choose crowdfunding instead of VC or Angels?

Crowdfunding is a great way to sell our idea to the consuming market, to prove to VC and angels that people are interested in what we are doing. There are many examples of companies that raised non-dilutive capital for building early versions of their product via crowdfunding prior to raising VC capital. Finding contributors for our venture is about finding the true believers rather than convincing the skeptics.

Q: What is the difference between Bleen Rock and Bleen Birth?

In terms of functionality the devices are equal. When we talk about the design – the devices are pieces of art. Bleen Birth was inspired by sculptor Jeff Koons. Bleen Rock was inspired by paintings of Sarah Morris.

Q: When will I receive my Bleen?

We have an optimistic forecast – October - 2015. We'll continue providing you with more accurate details and we'll be glad to fulfill our obligations ahead of the game.

Q: I have a problem with my payment.

Please contact support@indiegogo.com.

Q: Do you plan to use Bleen technology in smartphones or tablets?

Q: What can I do with Bleen through my smartphone?

Q: Is there a warranty for Bleen? 

Yes, Bleen comes with a two-year warranty.

Q: How can I connect Bleen to my Mac or PC?

You can pair Bleen with PC or Mac by USB-connector.

Q: Do I need access to the internet?

Yes, firstly you have to pair your new device with the internet via PC or Mac for authorization. Secondly, you need the internet to download holographic content from our Bleen Content Store.

Q: Where can I find the future content of Bleen and when it will be available?

You can observe samples of future Bleen content on our website. The content will be available when the devices will be shipped to end-users.

Q: Can Bleen content be developed by anyone?

Yes, you can be a creator of your own content with our Bleen Developer Program, and one of the first designers of new exciting technology of future entertainment. 

Q: Will Bleen work under the sunlight?

Of course, Bleen will work under the sunlight, but if you want to watch true high definition quality holographic content it is recommended to use Bleen in a room without direct sunlight penetration and with dark lighting.

Q: How does your device work? What is the product specification of your technology?

Our device is powered by an advanced technology of media content visualization – which now is the object of success in the leading companies’ battle for consumers around the world. All technologies have proprietary rights and are objects of competition on a global scale. The moment we patent our technology in the USPTO,  you’ll be able to take a look at it.

Q: Do you have a working prototype?

We’ve proved the concept theoretically, and launched this campaign to finalize the development and bring a real consumer product to the market. 

When our prototype is 100% ready for a demonstration, we’ll gladly conduct a review for everyone to be sure that it is a real operating device.

Actually, we need your support to make the idea a reality.

Q: How can I become a part of the developer program, when it will be available?

Currently, Bleen Developer Program is in the development stage. The creation of such content requires special equipment and adaptation of images for our Bleen OS. The technology and the developer program itself will be released no sooner than May 2015.