I live outside the US - will Kuvée be available to me?
We’re aiming to bring the Kuvée experience to other countries outside the US in the future, but cannot currently accept pre-orders from other countries.
What are the advantages of pre-ordering a Kuvée before it ships in October?
You’ll be amongst the first and select few Kuvée owners who are helping us bring this amazing new product to market. Your valuable feedback will help us develop new software features and improve our selection of wines and overall experience. In addition, depending on your perk of choice, you’ll save up to 50% off the future retail price including valuable bundles of our delicious wine to get you started!
How does buying wine through Indiegogo work?
You're not technically buying the wine through Indiegogo, you're buying a voucher for our 4 Founder Wines (and maybe vouchers for wine credit too).
This voucher is a receipt of payment for four bottles of premium wine that have been ordered by you from the producer of wine that may be used with the Kuvee Bottle. Payment in full for the wine was transmitted directly to the wine producer, who will confirm acceptance of your order and your purchase, as well as your eligibility to receive wine in your state and an attestation of your age, prior to shipping.
Presuming your order is accepted by the producing winery, the wines will be shipped to you from the winery on the same date the Kuvee Smart Bottle ships.
How many glasses are in each Kuvée Wine?
Each Kuvée Wine contains 5 glasses, or 750ml of wine, same as a standard wine bottle you might purchase from your favorite shop.
Is it possible to pour wines I already own into Kuvée?
No. We fill following the same process and standards as glass bottles. This guarantees that the wine is filled under the watchful eye of our winemakers to assure maximum freshness and quality is delivered to you.
Does Kuvée Wine require special storage or handling?
Our wines don’t require any special handling. However, we suggest that when wines are not in use, you keep them in your refrigerator (both white and red wines). This makes sure they’re always handy, and more importantly, never too warm.
How do I purchase more wine?
There are three ways to order wine from Kuvée: from the Bottle’s touchscreen, via our mobile app, or at kuvee.com. To begin, visit kuvee.com and create an account with your billing, credit card and shipping information. When you are ready to purchase wines from your Kuvée Bottle, the smart label will lead you through prompts to connect to your WiFi network and then link the Kuvée Bottle to your account. In less than a minute or two you’ll be ordering more wines right from your Kuvée Bottle’s touchscreen. If you’re away from your Kuvée Bottle, you can always order more wine by downloading our app, or visiting kuvee.com to place an order from your phone, tablet or computer.
Will Kuvée wines be available in stores or shops other than kuvee.com?
Not at this time. It’s possible you may find our wines in the tasting rooms of our partner wineries, or they may even be available through their online stores; but for now, we have no plans to sell our wines through brick and mortar retailers. This way we can afford to deliver the richness of the Kuvée experience, and we don’t have to charge a premium for our wines.
How long will the Kuvée Bottle operate between charges?
A fully charged Kuvée Bottle will support up to 6 hours of activity, which allows you to use the touch screen label and access all of the sensor-generated drinking tips. When not in use, the bottle electronics will go to sleep, significantly extending battery life. The simplest thing to do is to just place your Kuvée Bottle back on the charging dock at the end of the day and let it recharge overnight.
Nope, but if you’re not connected to WiFi, you miss out on several key Kuvée features. Without WiFi you can’t shop for or purchase wines directly from the Kuvée Bottle. The indicator for drinking life remaining on each open wine package is disabled. You won’t have access to new wines, associated stories and interesting factoids through the Kuvée Bottle until an internet connection is established.
