As professionals in design and product development with a wealth of experience in these types of product categories you can expect us to deliver a premium product in a timely manner.
Thank you for your support!
FAQ
Can I undock my iPhone from the NuDock with one hand? Yes.
Do I have to remove my iPhone protected case to use NuDock? No, it is compatible to Protected Cases.
Can i use NuDock if I have the Apple iPhone 6 or 6 Plus case installed on my device? Yes the NuDock is fully compatible to the official Apple cases.
Do I have to remove my Mophie Juice Pack battery case to use NuDock? No, it is compatible to the Mophie Juice Pack iPhone Battery Cases for iPhone 5 and iPhone 6 models.
Is NuDock compatible to the Otterbox Defender Case? Yes the NuDock is compatible to the Otterbox Defender Case.
Can i use my iPad Mini with the NuDock? Yes you can use your iPad Mini to charge with nearly any case.
Can i use my iPod Touch with the NuDock? Yes you can use your iPod Touch with nearly any case.
Does the NuDock block my iPhone Microphone or Speakers? No, sound will not be blocked or distorted. Having the iPhone, iPad or iPod elevated on the NuDock means your audio will perform just like Apple intended them too.
Does NuDock block access to the headphone jack on my iPhone? No, the iPhone is elevated so there is access to the headphone jack.
Can I use different brand cables than Apple? No, NuDock is designed to work with the original Apple Lightning Cable and Apple Watch Charging Cable that was included in the box. Our Adjustable Clips fit perfectly with them.
Can i use NuDock with my iPhone 4/4S? No it is designed to work exclusively with Apple’s Lightning Cable, which means it is compatible with iPhone 5, iPhone 5s, iPhone 5c, iPod Touch (5th generation) and iPad Mini only.
Why did you use 1,800 mAh for the NuKi Portable Battery? We do not believe emergency power solutions lower than this specification is convenient. The iPhone 6 Plus has a larger battery and we believe up to 50% extra battery is necessary to keep you going until late evening time.
Where do you make the products? They are assembled in China.
When are the perks expected to ship? We will fulfill perks in the order they are received. We are aiming to start fulfilment mid June 2015 and it is our goal to ship to all our backers by July 2015. We will keep our backers informed of our expected delivery timeframes as we get more information during production.
What is the Warranty? We provide a one (1) year limited warranty. We guarantee you receive your MiTagg Product free of manufacturing defects. We will have 100% AQL inspection levels.
Can I change or cancel my perk? Indiegogo policy dictates that campaign owners have no ability to adjust perk selections. That means we cannot upgrade your perk, we cannot change your perk and we cannot cancel your perk. Please note that contributions made on indiegogo are also non-refundable.
Where do I pay for shipping? Shipping costs are added in the additional donation field when you back the campaign as well as in the perks (Shipping Add-On) if you missed it.
How is shipping handled? We will be shipping via the United States Postal Service First Class mail with delivery tracking confirmation. International shipments will be sent via International First Class.
How much is shipping and handling? Shipping and handling, which includes shipping the items to our offices, packing and fulfilling orders will cost:
$25 for All Orders
Legal Disclaimer: Delivery of rewards/perks are subject to best efforts and not guaranteed.
