SHIPPING AND PAYMENT
We expect to ship the very first Plasma Pedals late August 2018. This will be known after we place the parts orders, but the mentioned deadlines are very realistic.
The Power Supply Unit is not included with the Plasma Pedal, but any reasonably standard pedal board power supply will do well! We do not offer it because we cannot keep stock of all the different power outlets across the globe.
We ship worldwide with UPS or FedEx and offer 2 - 5 Business Day delivery. The payment for your order on Indiegogo includes all taxes in the United States and the European Union. We will ship the Plasma Pedals from Riga, Latvia. If you are outside the US or the EU, you can estimate the customs and tax payments by checking the customs limits with your Customs Office, ask them about electronics imports from the European Union.
Your payment is eligible for full, no-questions-asked refund until the day you receive the Plasma Pedal. After you will receive the Plasma Pedal, there is a 30 day return period, you only need to cover the return shipping fee. The warranty is one year or longer if required by the relevant legislation.
TIMELINE 2018
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TEAM
Gamechanger | Audio was founded by four friends committed to exploring the uncharted territories of music electronics and creating devices that provide real value while stretching the imagination of both musicians and engineers.
Our journey began in November 2015 when we started working on our first product – the PLUS Pedal, which we launched about a year ago at Winter NAMM 2017. Following a widely successful crowdfunding campaign, we were finally able to start manufacturing PLUS Pedals in August 2017, and it’s been nothing but pure joy to read the feedback from our happy customers all over the world.
The success of PLUS Pedal has been a great inspiration to us, and we’re proud to say that our small team has now doubled in size, and there are many more Game-changing and head-scratching ideas in the making! We invite you to join our journey and we’re certain that together we will be able to leave a permanent mark on the fabric of music technology, and have a ton of fun on the way...
FAQ
How long till the xenon tube dies? Is it replaceable?
We estimate that the tube should last around 70 000 hours which is 24 years if you play 8 hours every day. We do not know this for sure since we have not tested it for that long. However, we've been testing PLASMA Distortion for many months now and we have not noticed any signs of wear.
Yes, the tube is replaceable in case it gets broken or damaged due to physical impact.
Is it safe?
Yes, it is completely safe as long as you use it the way guitar pedals should normally be used. The amount of danger is comparable to operating a photo camera with a flash. :) The full instructions will be provided in the users' manual.
What about the PLUS Pedal, where can I get a combo pack?
There is no need to wait for the PLUS Pedal, it is in stock and available from our website and a range of dealers. Check out www.gamechangeraudio.com to get the PLUS Pedal.
Will you really ship on time?
We will do our best, but slight delays are possible since we are using unusual components (transformers, discharge-tubes). What we do know for sure is that it took us 7 months to set up the whole infrastructure, produce, and ship the PLUS Pedal to early backers. This time we already have the infrastructure and supply chain in place, that is why we believe that our deadlines are realistic. :)
Is it true bypass?
Yes, it is.
How to contact you?
You can post any question in the comments section or send us an email to info@gamechangeraudio.com, we will get back to you in a Business Day or less.
Where to try it out?
You can try it right here online, we have built a Plasma Robot which accepts your sound samples and plays them in a Youtube livestream. Go to plasmapedal.com to try it out!
What about T-shirts?
After the campaign, we will offer to choose between different custom T-Shirt designs. If you have a great idea for the T-Shirt design, you can send your artwork to info@gamechangeraudio.com and your design may become one of the official options.
Here are some of our ideas:
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