Delivery of rewards/perks is subject to our best efforts and not guaranteed. This is to set reasonable expectations for our contributors/donors. This disclaimer is required for accepting PayPal contributions.
Do I have to pay a subscription?
No, you will benefit as customer of a free web interface lifetime. You can also track your Smart Tracker for free with your phone (Working with Google map, compatible Android/iOS/Windows Phone).
Do I need a SIM card ?
Smart Tracker has a BlackBox function, if you need passive tracking without real-time tracking you don't need a SIM.
However, if you want real-time tracking, you need to take a cheap sim (Smart Tracker only use a minimum data and is cost-effective). There is no miracle for this type of technology, Tracker without SIM only give you a coverage of maximum 1km. Smart Tracker works World Wide!
Does the product come with a Warranty?
1. All orders will be in perfect quality, package condition and will be strictly checked before shipment.
2. All orders enjoy 12 months of quality warranty since shipment. We always offer free repairs, whether it’s within or outside of warranty period, but buyers need pay for the accessories cost and shipping cost.
What are the Shipping Costs?
There is an additional small cost incurred for international shipping, which varies depending of your country. Shipment does not include extra fees from customs, or additional costs associated with your country.
Will this Tracker work world wide?
Absolutely!
Will you consider giving the option to choose a
product without a logo or any other external feature that will apply that this
is tracking device?
We can
provide the Smart Tracker without the logo, it's not a problem but you should
ask us so we note it. Color can be customized according to our Stretch Goal.
Can you provide the product specs? Can you
provide images of the internal product (PCB)?
We still
have some adjustments to do to the Smart Tracker and prefer not to give information
that may change. However, we can guarantee all Smart Tracker will be shipped in
June, we are improving some details of Smart Tracker.
Does it use a lot of data ?
No, Smart Tracker is very economic and any standard cheap sim would work without any problems for real-time tracking. If you don't use real-time tracking, you can still get position by simply sending an sms (no need of internet data).
Example :
You wish to track in real-time every 30 seconds:
Data used for one day is only 0.32mb and for one month only 9.6mb.
Does it work in my country?
Smart Tracker works everywhere, for real-time tracking usage, you need a GSM network (ST uses GPRS signal). It can work anywhere in America or Europe for example.
Feel free to ask us any questions you may have, we will update our FAQ once we received more questions.
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Win a Free Smart Tracker with a Simple Click
We are ready to offer you up to 10 Smart Tracker in exchange for you helping to spread the word. When you share our project using the share button, it creates a special link designed only for you. With this link, we will be able to track the number of visits and sales that you are bringing to our project.
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