Meet CyberGhost’s Team
...and ask us
questions!
We’re young, energetic
and aiming to change the whole world. We’re a team of 30 privacy and security passionate
boys & girls, located in Romania and Germany.
We really take things
seriously and we’ve got the
best security experts among us. Together with marketing specialists, innovative product managers, effective happiness
engineers and super-smart web developers, we continue to work on building a great security product.
We’re all rock stars and we seek to be
the best at what we do. Find more details about us on our team page.
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FAQ
How can I contact CyberGhost?You can find us on all
the popular social networks: Facebook, Twitter, Google+, Pinterest, Reddit.
Drop us a ‘Hello’, and we’ll get the party started!
For questions related
to the Indiegogo campaign, feel free to email us at indiegogo@cyberghost.ro.
You can also write to
our support team directly, just drop them an e-mail at support@cyberghost.ro
When will my Perks be delivered?Your instant access to our CyberGhost Premium Plus servers will be delivered as soon as possible. First, your donation must be confirmed by Indiegogo and then we will manually send you the activation key (please note that we ship the keys on Monday, Wednesday and Friday).
All of you will get to enjoy our Premium Plus pack and its many servers, but If you're one of the regular boarders ("Regular Boarding" perk), you'll get to enjoy the perks of maximum privacy when our proxy will be out of beta, while the lucky few out there who got to fly in the first seats, will have access also to the beta version ("Priority Boarding" perk).
CyberGhost VPN is right now available all over the world –just like
Indiegogo. We have users in America, Europe, Africa, Asia and Australia.
Our company is founded by some Germans, but we are located in
Bucharest, Romania. Right now, we speak eight different languages in our
company and we are fans of that international family thing. So we
decided for a platform that is available all over the world and supports
PayPal and regular Credit Cards payments to make the audience for that
campaign is as wide as possible.
Aren’t you all a bit crazy with to build a "NSA-proof" data center? I mean, that's quite a big thing.There is a good argument for that.
Is your CEO Robert really wearing a St. Pauli T-Shirt every day?
Um, yes. Kind of. And we are all happy that he has dozens of them, so
he is really wearing a new one every day.
Can I really get a lifetime subscription for CyberGhost? What does that mean?We will provide you with a magic serial code. This code will run for
99 years and will always contain the highest subscription level we
offer. Like magic…
What do I get when I claim a business account?You get your very own private VPN server, together with all other
servers in our server park. But this server is your precious; your very
special place to be and you can share it with up to 100 employees.
That means that you receive 100 Activation Keys from
us.
Do you have a BitCoin (BTC) address I can donate to?Yes, you can get our
BTC details here. If you want a
perk, email us your details at indiegogo@cyberghost.ro!
How can I contribute?
What payment methods do you offer?
The payment methods
offered depend solely on Indiegogo. At the time it is PayPal and various credit
cards like Visa, MasterCard, Discover and American Express. Note that the type
of credit card accepted might depend on the country you live in. Also the
payment with credit cards will be handled by PayPal, regardless if you have a
PayPal account or not.
For those of you who
want to pay anonymously, CyberGhost offers payment via Bitcoin. Please contact indiegogo@cyberghost.ro for details.
The regular payment
provider for CyberGhost products, Cleverbridge, is in no way part of the
Indiegogo payment.
Other than contributing, how can I help?We’d love it if you
could spread the word about this campaign and CyberGhost to your friends. The
more that people can benefit from online security and anonymity, the better!
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Cyberghost is a VPN
startup, with over 5 million users all around the world. We’re here to
set people free from all internet restrictions, to help them access
blocked content, to protect their privacy, and to be secure while doing online
activities. We’re trying to reboot the Internet to the way it used
to be in its early days.
No track policy!Do we log, keep logs, protocol surfing behaviors or record content,
visited websites or IP addresses of our users? No! Why? People in non
democratic countries (this maybe YOU!) are in real danger, just for
expressing their opinions. If we implemented backdoors, deep packet
inspections or store information about our users and share those with
authorities regardless their origins, we would risk the lives of
people.We will not do that! Ever!
Easy to use, everywhere for everyoneInternet
security is no longer a privilege only available to geeks and nerds,
the so called "computer
experts". CyberGhost VPN is super simple to use and delivers security
and privacy based on military-grade encryption; quick and easy with just
one click! We offer easy to use free applications to download for Windows, Mac, iOS and Android. Our free anonymous proxy is an immediate solution for easy anonymous web browsing. And finally our free Chrome add-on integrates quick and easy into your browser and offers simple and easy anonymous browsing.
Global network
We have 550+ VPN servers in 44 locations in 31 countries around the
world. All servers are encrypted with AES 256-bit and offer fast connections and a wide access to blocked content
abroad. Our users can change between them whenever they need to
appear in another place.
Blazing fast connectionOne
of our dreams is to to build a security service that you don't feel
while surfing or downloading. That's why we optimize everything on
supreme speed AND security. We offer gigabit servers with a cutting-edge
hard- and software configuration. Our custom built #NoSpyProxy is the
next step to the perfect configuration.
Premium customer supportWe offer support to our users by internet and live chat from Monday to Friday, 8:00 AM to 5:00 PM MET.
Security and Privacy made in EuropeWe
are located in
Europe and operate under the Romanian Legislation, which gives us the
right NOT to keep
logs and protect our users identities. And let’s be frank, we all know
there
is no chance to run a privacy company on the territory of the "Five
Eyes", Australia, Canada, New Zealand, United Kingdom and USA without
being forced to store and track data of the users.
"Open Doors" instead of "Open Source"The
security bug Heartbleed was open source software's biggest failure to
date. A simple OpenSSL programming mistake opened a security hole in a
program that affected hundreds of millions of websites. Open source is
also not automatically a attribute for a specific level of security. We
believe that transparency and "best practices" are more important.
That's why we agree to invite civil rights and net activists or NGO
members to our headquarters, to study our source code as well as our
locations. Audits and best practices combined are the best way to ensure
a good level of security. Here at CyberGhost, we
are using the industry's best practices when it comes to the quality of the
services
offered, which is why we are as a company process certified as ISO 9001
and ISO 27001. Our Security Engineers have individual CompTIA Security+
Certificate and are heading now to the next level.
Transparency ReportTrue to the company's mission to protect its users, CyberGhost VPN has decided to publish a Transparency Report detailing only the number of the requests
to disclose individual users' personal data received since its founding
in 2011 up to the present day. The requests have been made by
authorities, companies and individuals in relation to suspected offenses
carried out through CyberGhost VPN. The company has not and could not
in any circumstance provide user data to those who request it, because
this would be in breach of CyberGhost VPN's mission to protect its
users, and because no user data records exist.
Dedication for internet privacyWe like to call him
the heart of CyberGhost. Robert Knapp, our CEO and co-founder, has been
with
the company from its very early days. He has put a lot of passion and
time into
this project, and helped guiding the team into developing one of the
most
popular privacy and security solutions worldwide. Robert always keeps
his office door open for
whoever has questions on privacy. He is also a public speaker, always
excited to speak about the value of online privacy and internet
security.
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What CyberGhost stands for
The internet was first
created as an environment where everybody could express their opinion and have
unrestricted access to information while remaining anonymous. And we believe it
should stay that way!
Surf privately
CyberGhost
VPN encryptes your traffic and hides your IP and replaces it with one of
your choice. This way, you surf online anonymously and protect your
data from snooping by your internet service provider and visited
websites. Moreover, we don't keep logs.
Evade hackers and data thieves
We encrypt
your connection and never keep logs, so you don’t have to worry about the
security of your personal passwords, bank account, and credit card details - even on public Wi-Fi hotspots.
Access content from any country
With
CyberGhost VPN you gain access to censored or geo-restricted content from all
around the world and bypass government or workplace censorship of sites like Facebook, Gmail and YouTube.
Share our campaign
Help us spread the word
about this big project we’re trying to build! It’s your turn to save the
internet. So, do use Indiegogo’s sharing tools!
Don’t just tweet this, shout it out on Twitter! Links
need to be changed
Don’t just like this, share it with your friends
on Facebook!
Add yourself to our Google+ supporters by clicking +1!
Share our campaign on Skype, Y! Messenger and
G-talk and be part of the change!
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